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Our team

A team of experts with a wealth of experience and knowledge to help you

tri.x is unique because we employ a team of staff dedicated to writing, developing and updating procedures. This full range of expertise is available in-house with our team consisting of:

Lead Consultants

We have a team of Lead Consultants who are your main point of contact. They are responsible for:

  • Managing new developments and supporting your teams to effectively use the online procedures
  • Co-ordinating planned updates of existing procedures
  • Providing telephone and email support or advice to you as needed
  • Amending, or writing new procedures in response to changes in legislation, case law and best practice
  • Providing free online resources to support best practice
  • Producing the tri.x bi-monthly information circular which helps to inform you about the latest research and social care information

Together, our Lead Consultants have a wealth of experience spanning both statutory social work and the independent sector. They have worked as Social Workers, Managers, Safeguarding Leads, Residential Managers, in Quality Assurance, Legal Services, Youth Work and Education. Many of our Lead Consultants are Registered as Social Workers with Social Work England.

All our Lead Consultants are committed to promoting best practice and supporting you to achieve the best possible outcomes for children, families, adults and carers.

Content Review & Development Board

Working across tri.x, the Content Review & Development Board members meet regularly to:

  • Prepare and plan for new legislation or regulations
  • Identify changes to existing legislation and regulations
  • Review case law and best practice
  • Consider the best way to integrate changes into your procedures or other resources we provide
  • Ensure updates are made in a timely manner

Production Team

The Production Team are responsible for the maintenance of the online procedures and are all highly skilled and trained, with an eye for detail. Web formatting experts, they use their skills to bring the written procedures to life, making sure that everything looks and works as it should do online.


Business Administration

An integral part of any team, our business administrators respond to customer enquiries, manage contracts and invoices, and support the rest of the team with anything else they may require.


IT Support and Technical Development

A reassuring source of support, our IT Team ensures that your procedures are always available and resolve any technical issues that may arise.

The IT Team is always looking for innovative ways to enhance the existing procedures platform as well as designing new products and features.


Our Services

Children’s Social Care

Children’s Social Care

Online Policies and Procedures that help to support practitioners with clear guidance to meet their statutory obligations.

Adult Social Care

Adult Social Care

Procedures, practice guidance and digital tools – Join us in setting a new standard in care and support – where technology meets practicality.

Fostering Agency Services

Fostering Agency Services

Online procedures specifically for the Independent Fostering sector to give your organisation the regulatory framework required to keep staff, foster carers and children safe.

Children’s Residential Homes

Children’s Residential Homes

Procedures, policies and guidance – achieve excellence in care through outstanding procedural support.

Local Safeguarding Boards

Local Safeguarding Boards

We work with Local Safeguarding Boards across the country, our procedures cover safeguarding best practice for both children and adults.

Services for Supported Accomodation

Services for Supported Accomodation

A thorough and needs-based guide including detailed procedures and guidelines to ensure regulatory compliance and quality care.

Foster Carer Handbook

Foster Carer Handbook

A comprehensive guide designed to empower foster carers and fostering services throughout the UK.

Regional Adoption Agencies

Regional Adoption Agencies

Our comprehensive suite of procedures serves as the core building blocks for your Regional Adoption Agency online procedures and every step of the adoption journey.

Why Choose tri.x?

Our expertise, professional judgement and quality assurance processes make us unique. Find out what sets us apart and why you should choose tri.x.

Learn more

The new format is much easier to navigate and engage with, and it has really motivated me to ensure it is as accurate as possible. I really enjoy using it, and I know that my SCP Business Manager feels the same way.

Madeline Jones, Learning & Development Officer St. Helens Borough Council

The Adult Care Providers Handbook is an incredibly valuable resource that can be accessed by managers or care workers to provide instant or deep information on any subject in health and social care. It has been incredible to be working with tri.x and with people who are as passionate as us. To meet a team and organisation who are likeminded, at the same level as us in terms of quality, and who also want projects to thrive has been so inspiring.

Colin Hanley, Training Co-Ordinator Age UK Hereford & Worcestershire

We had excellent feedback from Ofsted, who said our documents and policy section was outstanding and thank you to the tri.x team for all your work on this.

Derby City Supported Accommodation

tri.x’s approach as a company is to be responsive to the customers who use the manuals and ensure it ultimately meets their needs. Foster carers have found the manual to be hugely beneficial and find it to be a useful resource tool to support vulnerable children in their care.

Derby City, Local Authority Children’s Services

It has been an absolute pleasure working in partnership with tri.x to develop our Gateshead Safeguarding Adults Board Multi-Agency Policy and Procedures. The tri.x team demonstrated a wealth of knowledge and experience in Adult Safeguarding and was able to provide us with an impressive foundation that was statutorily compliant and highlighted national guidance and best practices. We were then able to shape our policy and procedures to ensure they truly represented our local values, structures, and operational practices.

Carole Paz-Uceira, Safeguarding Adults Business Manager Gateshead Council

tri.x has been extremely supportive and flexible in terms of meeting our needs and providing a service that is fit for purpose. Our main point of contact has been extremely friendly and helpful, going above and beyond to achieve a solution for our business. We are extremely happy with what has been achieved. All those who have used tri.x within the organisation have found it to be beneficial and extremely easy to use and access.”

Leanne Owen, Chief Operating Officer Midway Care Group

Everything is in one place. Everything is updated. tri.x has a myriad of resources which provides live updates which save us so much time.

Barking & Dagenham Adult Services

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