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Procedures to empower social care professionals and providers

Supporting best practice across Adult and Children’s Social Care

About Us

Professional, social care and technical expertise!

tri.x has been producing web-enabled information, procedures and guidance across the social care sector for over 18 years. Our online procedures and handbooks underpin statutory requirements and reflect best practice in social care and safeguarding, supporting the best possible outcomes for children and adults. Everything we do is accomplished through our unique blend of legal, professional and technical expertise. Working in partnership with our customers across the public and private sector, we continuously learn and innovate to meet and respond to your needs.

Our Key Solutions

Children’s Social Care

Online Policies and Procedures

Our procedures help support practitioners with clear guidance to meet their statutory obligations.

Adult Social Care

Procedures, practice guidance and tools

Supporting practitioners to understand and apply statutory guidance, achieving best possible outcomes.

Fostering Agency Services

Online procedures specifically for the Independent Fostering sector

These procedures will give your organisation the regulatory framework required to keep staff, foster carers and children safe.

Children’s Residential Homes

Procedures, policies and guidance

Achieve excellence in care through outstanding procedural support.

Local Safeguarding Partnerships/Boards

We work with Local Safeguarding Partnerships and Boards across the country

Our procedures cover safeguarding best practice for both children and adults.

Services for Supported Accomodation

A thorough and needs-based guide.

Detailed procedures and guidelines to ensure regulatory compliance and quality care.

Adult Provider Services

Designed for both practitioners and local authorities

Enhance the effectiveness of your Adult Social Care services through accessibility, clarity, and comprehensive support.

Regional Adoption Agencies

Setting new standards together

Our comprehensive suite of procedures serves as the core building blocks for your Regional Adoption Agency online procedures.

Supported Lodgings Handbook

Tailored for supported lodging schemes

Guidance on consistently delivering high-quality care, creating safe environments, and offering personalised support.

How we add value

Our Team

Want to work with people that care as much as you do?

We’re an experienced team of social care and software experts who want the best outcomes for everyone in your care.

Our Portal

Your policies and procedures

Always available whenever and wherever you or your team need to access them.

Regular Updates

We monitor and update procedures to save you time.

Find out how we stay on top of the latest regulatory developments and how that will help you and your team.

tri.x Glossary

Simplifying and explaining

We provide a full glossary of terms that can be searched and referred to as needed.

Search Function

Quickly find what you need

Efficiently search your entire database to get impactful results at the click of a button.

tri.x Resource Hub

Our expertise, available for you

We want to help – check out some of our freely available resources.


With over 18 years of experience supporting over 400 customers throughout the UK

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Our lead consultants have a wide range of experience within safeguarding and social care.

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We are committed to providing for the best outcomes for children and their families.

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98% of Local Authorities throughout England use tri.x to manage their policies and procedures.

Get in touch

The new format is much easier to navigate and engage with, and it has really motivated me to ensure it is as accurate as possible. I really enjoy using it, and I know that my SCP Business Manager feels the same way.

Madeline Jones, Learning & Development Officer St. Helens Borough Council
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The Adult Care Providers Handbook is an incredibly valuable resource that can be accessed by managers or care workers to provide instant or deep information on any subject in health and social care. It has been incredible to be working with tri.x and with people who are as passionate as us. To meet a team and organisation who are likeminded, at the same level as us in terms of quality, and who also want projects to thrive has been so inspiring.

Colin Hanley, Training Co-Ordinator Age UK Hereford & Worcestershire
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We had excellent feedback from Ofsted, who said our documents and policy section was outstanding and thank you to the tri.x team for all your work on this.

Derby City Supported Accommodation
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tri.x’s approach as a company is to be responsive to the customers who use the manuals and ensure it ultimately meets their needs. Foster carers have found the manual to be hugely beneficial and find it to be a useful resource tool to support vulnerable children in their care.

Derby City, Local Authority Children’s Services
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It has been an absolute pleasure working in partnership with tri.x to develop our Gateshead Safeguarding Adults Board Multi-Agency Policy and Procedures. The tri.x team demonstrated a wealth of knowledge and experience in Adult Safeguarding and was able to provide us with an impressive foundation that was statutorily compliant and highlighted national guidance and best practices. We were then able to shape our policy and procedures to ensure they truly represented our local values, structures, and operational practices.

Carole Paz-Uceira, Safeguarding Adults Business Manager Gateshead Council
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tri.x has been extremely supportive and flexible in terms of meeting our needs and providing a service that is fit for purpose. Our main point of contact has been extremely friendly and helpful, going above and beyond to achieve a solution for our business. We are extremely happy with what has been achieved. All those who have used tri.x within the organisation have found it to be beneficial and extremely easy to use and access.”

Leanne Owen, Chief Operating Officer Midway Care Group
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Everything is in one place. Everything is updated. tri.x has a myriad of resources which provides live updates which save us so much time.

Barking & Dagenham Adult Services
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Our Clients

We work with these amazing councils and independent providers

Our Accreditations

We have achieved globally and nationally recognised standards

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