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Onboarding with tri.x

We make sure that we start as we mean to continue – in the way that works best for you

At tri.x, we initiate every new project by providing an online draft manual. This manual includes up-to-date procedures that comply with statutory requirements and best practices. The manual also includes links to other valuable online resources, such as the Regulatory Framework, the tri.x Glossary, Mental Capacity Act and Practice Tools. We also provide links to Safeguarding Partnership/Board Procedures as required.

Accessibility and Formats

Our procedures are primarily web-enabled, ensuring easy access and navigation. The manual will also include downloadable PDF and Word versions of any documents that you provide us that are specific to your organisation.

Customisation and Branding

From the outset, your online manual will be customised to include your logo and name. The draft manual houses all template procedures created by tri.x, allowing key stakeholders to:

  • Preview how the procedures will appear when live.
  • Navigate the site to understand its functionality.
  • Pinpoint any local documents required and determine their placement within the contents list.

Development and Tailoring

The manual’s development process involves refining the templates to meet specific local requirements. The procedures are provided in a suite of editable Word documents, accompanied by editing guidelines and a tracking document. This tracking document details all procedures in the manual, highlighting those that need local information or specific terminology. The document also facilitates updates to links to other websites or your intranet, and it can be used to include local document naming conventions and terminologies that may be unique to your organisation.

Support and Guidance

A dedicated tri.x Procedures Consultant will meet you on a regular basis to assist your team in integrating local protocols and practices into the manual. This collaboration with the tri.x Procedures Consultant ensures they are well-acquainted with local processes to offer optimal guidance and support for you and your team. Should a tri.x template not align with your specific requirements, it can be substituted with a bespoke local document in PDF format. Our extensive and experienced team of social care practitioners support each other and maintain the procedures in line with new or reviewed legislation, statutory guidance, case law or good practice.

Support is also given by your Lead Consultant on your communication strategy to ensure practitioners know where the online procedures manual will be available, launching the procedures manual and showing practitioners how to register for update alerts.

Comprehensive Inclusions

Each template procedure includes essential elements such as:

  • Key website links to relevant information.
  • Statutory guidance from the government.
  • Access to local documents via the local Resource Library.
  • Supplementary procedure links.
  • Connections to your website or intranet.

Structured and User-Focused

The manual is structured into sections and chapters, catering specifically to user roles including managers, staff, other professionals, and manual users, guiding them on the required actions in various situations.

Resource Integration

Local documents provided by you in Word or PDF formats can be integrated directly into the manual’s contents list or added to the Resource Library within the Hub/Portal, as appropriate.

The tri.x Portal

The customer portal area is under your control and maintenance. This allows you to upload your own local resources at any time.  Training, user guide and video guide are made available to your dedicated administrator.  The portal area provides access to upload local documents to the local resources area, to set up Google Analytics reports and for the team managers to set up their team members with their own unique access for reading tasks.

Our Services

Children’s Social Care

Children’s Social Care

Online Policies and Procedures that help to support practitioners with clear guidance to meet their statutory obligations.

Adult Social Care

Adult Social Care

Procedures, practice guidance and digital tools – Join us in setting a new standard in care and support – where technology meets practicality.

Fostering Agency Services

Fostering Agency Services

Online procedures specifically for the Independent Fostering sector to give your organisation the regulatory framework required to keep staff, foster carers and children safe.

Children’s Residential Homes

Children’s Residential Homes

Procedures, policies and guidance – achieve excellence in care through outstanding procedural support.

Local Safeguarding Boards

Local Safeguarding Boards

We work with Local Safeguarding Boards across the country, our procedures cover safeguarding best practice for both children and adults.

Services for Supported Accomodation

Services for Supported Accomodation

A thorough and needs-based guide including detailed procedures and guidelines to ensure regulatory compliance and quality care.

Foster Carer Handbook

Foster Carer Handbook

A comprehensive guide designed to empower foster carers and fostering services throughout the UK.

Regional Adoption Agencies

Regional Adoption Agencies

Our comprehensive suite of procedures serves as the core building blocks for your Regional Adoption Agency online procedures and every step of the adoption journey.

Why Choose tri.x?

Our expertise, professional judgement and quality assurance processes make us unique. Find out what sets us apart and why you should choose tri.x.

Learn more

The new format is much easier to navigate and engage with, and it has really motivated me to ensure it is as accurate as possible. I really enjoy using it, and I know that my SCP Business Manager feels the same way.

Madeline Jones, Learning & Development Officer St. Helens Borough Council

The Adult Care Providers Handbook is an incredibly valuable resource that can be accessed by managers or care workers to provide instant or deep information on any subject in health and social care. It has been incredible to be working with tri.x and with people who are as passionate as us. To meet a team and organisation who are likeminded, at the same level as us in terms of quality, and who also want projects to thrive has been so inspiring.

Colin Hanley, Training Co-Ordinator Age UK Hereford & Worcestershire

We had excellent feedback from Ofsted, who said our documents and policy section was outstanding and thank you to the tri.x team for all your work on this.

Derby City Supported Accommodation

tri.x’s approach as a company is to be responsive to the customers who use the manuals and ensure it ultimately meets their needs. Foster carers have found the manual to be hugely beneficial and find it to be a useful resource tool to support vulnerable children in their care.

Derby City, Local Authority Children’s Services

It has been an absolute pleasure working in partnership with tri.x to develop our Gateshead Safeguarding Adults Board Multi-Agency Policy and Procedures. The tri.x team demonstrated a wealth of knowledge and experience in Adult Safeguarding and was able to provide us with an impressive foundation that was statutorily compliant and highlighted national guidance and best practices. We were then able to shape our policy and procedures to ensure they truly represented our local values, structures, and operational practices.

Carole Paz-Uceira, Safeguarding Adults Business Manager Gateshead Council

tri.x has been extremely supportive and flexible in terms of meeting our needs and providing a service that is fit for purpose. Our main point of contact has been extremely friendly and helpful, going above and beyond to achieve a solution for our business. We are extremely happy with what has been achieved. All those who have used tri.x within the organisation have found it to be beneficial and extremely easy to use and access.”

Leanne Owen, Chief Operating Officer Midway Care Group

Everything is in one place. Everything is updated. tri.x has a myriad of resources which provides live updates which save us so much time.

Barking & Dagenham Adult Services

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