Production Administrator

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Category

Development

Location

tri.x has been producing web-enabled information, procedures and guidance across the social care sector for over 18 years. Our online procedures and handbooks underpin statutory requirements and reflect best practice in social care and safeguarding, supporting the best possible outcomes for children, young people and adults. Everything we do is accomplished through our unique blend of legal, professional and technical expertise. Working in partnership with our customers across the public and private sector, we continuously learn and innovate to meet and respond to their needs

We are seeking someone to be part of our extensive team.

Location	Remote
Hours Of Work	Full Time (35 hours per week)
Responsible To	Head of Service
Salary	DOE

Main Job Purpose

The role involves preparing and providing detailed documents setting out the amendments and inclusions for all our customer procedure manuals. This involves planning the scheduled dates for each customer manual and keeping to tight deadlines. Working closely with the Production Team, Contract Manager and Lead Consultant Team. This is undertaken by working to the set standard Operating Processes within tri.x

Duties, Responsibilities & Job Activities

Prepare template Update Plans
To deal with customer Update Plans and associated material for each customer update.
To schedule customers bi-annual updates in line with customer contract
To keep up to date relevant information on the schedule and liaise with the Production Team.
To provide Lead Consultants with schedule dates for their customer’s next update
To monitor the Production Coordinator email account
Liaise with Contracts Manager and Production to set the dates for new draft manuals
Monitor extra work requests from customers and Lead Consultants
Monthly updates to the online Amendment Register
Dealing with archive requests from customers or Lead Consultants
Liaising with colleagues within tri.x
Undertake any other work directed by a Head of Service.

General

Represent the company in a professional and competent manner at all times demonstrating an understanding and commitment to good practice in social care;
Adhere to confidentiality relating to all aspects of our business;
Work positively towards anti-discriminatory practice;
Actively participate in the Health and Safety requirements within the company;
Maintain a positive working relationship with colleagues, customers and others to promote and represent the reputation of the company;
Work in accordance with company policies and procedures and any other relevant legislation;
Be flexible in approach, prioritise workload and respond to crisis to ensure the necessary provisions are maintained, working additional hours where necessary to respond to workload requirements.

Notes

This is an outline of the main duties and responsibilities and the post holder will be expected to undertake duties commensurate with the range and level of responsibilities of the post holder. Because of the changing nature of our business your job description may change and you may be required, after consultation, to undertake other activities of a similar nature that fall within your capabilities as directed by management.

Skills Required

Excellent IT Skills including Microsoft Office
Strong communication skills with all levels of stakeholders
Previous experience working in an administration role
Detail orientated with good organisational skills
Excellent IT skills particularly with Microsoft Office
A good team player who is able to work to timescale
An individual with the ability to prioritise their workload
An individual with a customer focused approach

If this sounds interesting then please email your CV to careers@onetouchhealth.net.