Procedures, Practice Guidance and Tools for Adult Social Care
Key benefits to practitioners
Designed specifically to meet the needs of practitioners working in local authorities, our online procedures, practice guidance and tools:
- Are accessible, user friendly and well structured
- Are relevant and helpful to a range of direct practice situations
- Make sense of complex legislation and statutory requirements in a practical way
- Reflect the needs of practitioners across the full range of adult social care
- Provide practical support with a range of exclusive tools and guidance-tried and tested by practitioners and adults with care and support needs
- Promote a personalised approach to practice
- Make best use of available technology, including flexible content management, 24 hour and mobile access
- Provide access to a range of trusted tri.x resources, including a comprehensive glossary
Key benefits to local authorities
- No need to worry about updating procedures in relation to legislation and case law-leave that to our experts
- More time to focus on improving local processes and practice
- Creates a culture of autonomous, confident practitioners
- Frees up managers time to develop services or take on projects
- Compliments and enhances internal training, supervision and continuous professional development
- Increases adult social care team ownership of procedures and local resources
- Best practice becomes consistent across all services
- Reduces the risk of challenges, complaints and judicial review
- Robust archiving-easy to retrieve older versions if required
Practice guidance and tools include our Mental Capacity Act 2005 Resource and Practice Toolkit, a range of exclusive tri.x tools to support best practice, and access to briefings. Use the links below to access further information and examples.
|Mental Capacity Act 2005 Resource and Practice Toolkit||Briefings
||tri.x practice tools|
The development process
Your development will typically take place over a 16-20 week period and we always begin by understanding your requirements, objectives and the way in which your adult social care services are structured. The process outlined below will be project managed by one of our dedicated lead consultants, who will keep things on track to minimise the demand on local resources and make your development as straightforward as possible.
What are the contract options?
There are 3 and 5 year contracts available. We are also using the G-Cloud system where 2 + 2 year contracts are available.
How much will it cost?
The procedures, practice guidance and tools is competitively priced, but the cost can vary based on your specific requirements, so please talk to us about this.
Do you offer flexible payment terms?
Yes, we can offer flexible payment terms across all contracts, apart from those procured via G-Cloud. Please talk to us about your requirements.
How long does a development take?
It typically takes around 4 months from the date of the initial development meeting to going LIVE.
How much local resource is needed during development and beyond?
This very much depends on your requirements. In 95% of cases there is no localisation required to the procedures. All that is required is some basic information gathering to localise the remaining 5% (we will provide a list of what is required). The biggest impact on local time is the gathering of existing local resources (forms, processes, templates etc), which then need to be collated and organised in a meaningful way for uploading to your Content Management System (see Question 5). We can assist with this but the number of resources you have and the number of versions etc. can prolong the task.
How are local policies, processes and other resources included?
We provide you with a comprehensive Content Management System (CMS), which you can use to electronically files all of your local documents and create a Local Resource area for practitioners. At your request links can then be made from specific procedures to different sections of the Local Resource area, creating a seamless integration of the 2 platforms.
During development we will support you to use the CMS system effectively, but ordinarily this is an area where you have full autonomy to add, delete and replace resources as and when required.
How are procedures maintained and what is the ongoing support?
Our Content Development and Review Board meets regularly to review changes to legislation, case law and best practice and consider the best way to integrate them into the procedures.
Scheduled updates to procedures are provided twice yearly as part of your contract. Unscheduled updates are available if we have capacity at an additional cost (unless they are related to safeguarding when changes will be made as soon as possible).
You will have a named lead consultant throughout your contractual period. They will manage the scheduled update process but can be contacted by phone or email as necessary to provide advice and support. They are also available for an on-site visit once per annum. This can be used for a relaunch of your procedures if requested.
Can I access old versions of the procedures?
Whenever your procedures are updated the old version is archived and can be easily accessed whenever you may need it.