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About us

Online procedures supporting social care and safeguarding practice.

Welcome to tri.x, your leading partner in online social care procedures since 2006. At tri.x, we specialise in expertly creating, updating, and hosting procedures that not only enable you to meet statutory requirements and regulatory standards, but that also reflect best practice and empower your team to achieve the best possible outcomes for children, families, adults and carers. Our innovative platform also provides you with a range of features and functions to streamline the management of your own resources and enhance team collaboration.

We have solutions for:

Our expertise is trusted by 98% of Local Authorities across the UK, making us the number one choice in the sector.

Our Mission

Our goal is simple: to safeguard and promote the well-being of children and adults by providing you with the most current, effective, and easy-to-use procedures possible. To achieve this we ensure that every set of procedures we provide reflects relevant statutory requirements and regulations, upholds safeguarding responsibilities and underpins best social care practices, ultimately fostering the best outcomes possible.

Our Expertise

We pride ourselves on our in-house team of experts who bring a wealth of experience and deep knowledge of the whole social care sector. They stay abreast of legislative changes, evolving best practices, and the latest research to ensure that our procedures are always current and relevant. This ongoing commitment saves you invaluable time and resources, and gives you the peace of mind that comes from knowing you’re supported by the best in the business.

Our Services

tri.x offers a comprehensive suite of services to support every aspect of social care procedures:

  • Content Creation and Updates: Our procedures are meticulously crafted and regularly updated in line with relevant statutory requirements, regulations and best practice.
  • Hosting and Archiving: We manage all aspects of procedure hosting and archiving, ensuring easy access and compliance.
  • Consultation and Support: You will be paired with a dedicated consultant who assists from setup to launch and beyond.
  • Customisation: Our solutions are adaptable, allowing the inclusion of your own local material(s) to meet your specific needs.
  • Compliance: The portal allows managers and supervisors to set reading tasks for their team which provides organisations with the ability to track, manage, enforce and evidence compliance.

Why Choose Us?

With tri.x, you gain:

  • Ease of Navigation: Our procedures are designed for straightforward use.
  • Focus and Efficiency: We keep our content concise and targeted.
  • Reliability: As a recognised supplier, our solutions are dependable and readily available 24/7.
  • Expert Production Team: Our team responds swiftly to any challenges that may arise.

Part of Something Bigger

tri.x is also proud to be a part of the OneTouch Health Group. This connection enhances our capability to deliver from core compliance to transformational technology solutions aimed at improving outcomes for both our users and those they care for.

Discover how tri.x can make a difference in your organisation. Click here to learn more about our people and how we can help you. 

At tri.x, we’re more than just a procedures provider; we’re your partner in delivering better social care outcomes.

Our Services

Children’s Social Care

Children’s Social Care

Online Policies and Procedures that help to support practitioners with clear guidance to meet their statutory obligations.

Adult Social Care

Adult Social Care

Procedures, practice guidance and digital tools – Join us in setting a new standard in care and support – where technology meets practicality.

Fostering Agency Services

Fostering Agency Services

Online procedures specifically for the Independent Fostering sector to give your organisation the regulatory framework required to keep staff, foster carers and children safe.

Children’s Residential Homes

Children’s Residential Homes

Procedures, policies and guidance – achieve excellence in care through outstanding procedural support.

Local Safeguarding Boards

Local Safeguarding Boards

We work with Local Safeguarding Boards across the country, our procedures cover safeguarding best practice for both children and adults.

Services for Supported Accomodation

Services for Supported Accomodation

A thorough and needs-based guide including detailed procedures and guidelines to ensure regulatory compliance and quality care.

Foster Carer Handbook

Foster Carer Handbook

A comprehensive guide designed to empower foster carers and fostering services throughout the UK.

Regional Adoption Agencies

Regional Adoption Agencies

Our comprehensive suite of procedures serves as the core building blocks for your Regional Adoption Agency online procedures and every step of the adoption journey.

The new format is much easier to navigate and engage with, and it has really motivated me to ensure it is as accurate as possible. I really enjoy using it, and I know that my SCP Business Manager feels the same way.

Madeline Jones, Learning & Development Officer St. Helens Borough Council

The Adult Care Providers Handbook is an incredibly valuable resource that can be accessed by managers or care workers to provide instant or deep information on any subject in health and social care. It has been incredible to be working with tri.x and with people who are as passionate as us. To meet a team and organisation who are likeminded, at the same level as us in terms of quality, and who also want projects to thrive has been so inspiring.

Colin Hanley, Training Co-Ordinator Age UK Hereford & Worcestershire

We had excellent feedback from Ofsted, who said our documents and policy section was outstanding and thank you to the tri.x team for all your work on this.

Derby City Supported Accommodation

tri.x’s approach as a company is to be responsive to the customers who use the manuals and ensure it ultimately meets their needs. Foster carers have found the manual to be hugely beneficial and find it to be a useful resource tool to support vulnerable children in their care.

Derby City, Local Authority Children’s Services

It has been an absolute pleasure working in partnership with tri.x to develop our Gateshead Safeguarding Adults Board Multi-Agency Policy and Procedures. The tri.x team demonstrated a wealth of knowledge and experience in Adult Safeguarding and was able to provide us with an impressive foundation that was statutorily compliant and highlighted national guidance and best practices. We were then able to shape our policy and procedures to ensure they truly represented our local values, structures, and operational practices.

Carole Paz-Uceira, Safeguarding Adults Business Manager Gateshead Council

tri.x has been extremely supportive and flexible in terms of meeting our needs and providing a service that is fit for purpose. Our main point of contact has been extremely friendly and helpful, going above and beyond to achieve a solution for our business. We are extremely happy with what has been achieved. All those who have used tri.x within the organisation have found it to be beneficial and extremely easy to use and access.”

Leanne Owen, Chief Operating Officer Midway Care Group

Everything is in one place. Everything is updated. tri.x has a myriad of resources which provides live updates which save us so much time.

Barking & Dagenham Adult Services

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